Customer Support
Privacy Policy
At Royal Tech Co your privacy is our top priority. This Privacy Policy explains how we collect, use and protect the information you share with us while using our website.
Information We Collect
We collect personal information such as your full name, phone number, email address and shipping or billing details when you place an order or register on our website. We may also collect technical data like your IP address, browser type and device information to improve your browsing experience.
How We Use Your Information
Your information helps us provide a smooth shopping experience. We use it to process your orders, send order confirmations, update you on delivery status, and provide customer support. We may also use your data to improve our website, personalise product recommendations and communicate promotions that might interest you.
Information Sharing
We do not sell or rent your personal information to any third party. However, we may share necessary information with trusted service providers such as delivery companies or payment processors strictly to fulfil your order or provide customer service. These partners are required to keep your information secure and confidential.
Security Measures
We take your privacy seriously and have implemented security measures to protect your information. Our website uses SSL encryption for secure data transmission. Only authorised personnel have access to customer data and we regularly monitor for potential security breaches.
Cookies and Website Tracking
We use cookies and similar tools to enhance your browsing experience. Cookies help us remember your preferences, keep track of your cart, and analyse how visitors use our website. You may choose to disable cookies in your browser settings, but doing so might affect certain site functions.
Your Rights and Choices
You have the right to access, update or delete your personal information stored with us. You can also opt out of marketing emails at any time. To make such requests contact our customer support team and we will assist you promptly.
Third-Party Links
Our website may include links to external sites. Please note that we are not responsible for how these websites collect or handle your information. We recommend reviewing their privacy policies before submitting any personal data.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be posted on this page continued use of our website means you accept the updated terms.