Order Fulfilment

Order Fulfilment Process

At Royal Tech Co we take pride in delivering your orders quickly, safely and with complete transparency. Our packing and shipping process is designed to ensure your experience is smooth from the moment you place your order until it arrives at your doorstep.

1. Order Confirmation

Once you place your order on our website, you’ll receive an instant confirmation email or SMS. Our team verifies the details to ensure everything is accurate, including product, quantity, delivery address and contact information.

2. Order Processing

After confirmation, your order enters the processing phase. Our warehouse team checks inventory, selects your product and prepares it for packing. This step typically takes 12 to 24 hours depending on order volume.

3. Secure Packaging

We ensure all products are carefully packed using protective materials to prevent damage during transit. Fragile items like earbuds or smartwatches are packed in bubble wrap or padded boxes for extra security.

4. Shipping and Dispatch

Once your package is packed and ready, it is handed over to our trusted courier partners. You’ll receive a tracking number via SMS or email to monitor the delivery status in real time.

5. Estimated Delivery Time

• Major cities: 2 to 5 working days

• Remote areas or villages: 4 to 7 working days
  We strive to deliver as early as possible while maintaining the safety of your package.

6. Shipping Charges

We offer FREE shipping on all orders, regardless of the order amount or location. No hidden charges—what you see is what you pay.

7. Delivery Confirmation

Once the package is delivered, you will receive a final SMS or call confirmation from our side. If you're not available at the time of delivery, our courier partner will try again or contact you for rescheduling.

8. In Case of Delays

While we aim for timely deliveries, delays may occasionally occur due to weather conditions, public holidays or logistic issues. We keep you informed throughout the process in such cases.