FAQs

FAQs

 

Royal Tech Co is a modern tech brand that brings you high-quality gadgets and smart accessories at affordable prices. We specialise in products like earbuds, headphones, smartwatches, smart glasses, mobile accessories and computer accessories. Our goal is to provide the latest technology in sleek, reliable and easy-to-use designs that suit everyone — whether you're a student or just someone who loves cool gadgets.

Royal Tech Co offers a wide range of tech products that include earbuds, headphones, smartwatches, smart glasses, mobile accessories and computer accessories. All our products are carefully selected to ensure good quality and latest technology. Whether you're looking for stylish wearables or reliable accessories, we have something for you.

Yes, all our products are 100% original, brand new and tested for quality before being shipped. We work only with trusted suppliers and make sure our customers get genuine products that last long and perform well.

Placing an order is simple. Just visit our website, choose the product you like, click on “Add to Cart” or "Buy Now" button and proceed to checkout. Fill in your delivery details, select the payment method and confirm your order.

Currently, we support Cash on Delivery (COD) for all orders placed on our website. However, we are actively working on enabling a secure online payment system on our website very soon.

In the meantime, if you wish to pay online, you can contact one of our customer support representatives. We accept online payments through JazzCash, EasyPaisa and direct bank transfers. Once the payment is made, simply share your payment receipt with our team to confirm your order.

Once your order is confirmed and shipped, you will receive a tracking number via email or SMS. You can use that number to track your order on our “Track Your Order” page. This way, you’ll always know where your order is and when it will arrive.

Our standard delivery time is between 2 to 5 business days, depending on your city or region. We try our best to ship your order as quickly as possible so you can enjoy your product without waiting too long.

If you receive a damaged or faulty product, don’t worry. Just contact our customer support team with your order details and a picture/video of the product. We will resolve the issue quickly by replacing the item or offering a refund based on our policy.

Yes, we do offer returns and exchanges on most products. If you are not satisfied or there is an issue, contact us within a specific time after delivery. Please make sure the product is unused and in original condition. Our team will guide you through the return process.

Yes, we accept bulk and wholesale orders for businesses, resellers, or events. If you're interested in placing a large order, please visit our "Bulk Order Inquiry" page or contact us directly. We’ll provide you with special rates and details.

You can reach our customer support team through directly on WhatsApp or through our “Contact Us” page or by emailing us at royaltechco2@gmail.com. We are always here to help and usually respond within 2-12 hours.